Incentives programs have routinely used the "Do this…Get that" model, but studies show there are much more sophisticated ways to drive behaviors, tap into emotions and establish relationships that will realize results.
Our next generation approach
Our incentive programs are shifting to reflect the changes in customer and employee behaviors and motivations while maintaining the goal of building long-term relationships that result in greater profits. We found it’s no longer just about the incentive, but the entire structure of the approach, and how its used to generate growth for the brand and employee.
“Across hundreds of brands in dozens of categories, the most effective way to maximize customer value is to move beyond mere customer satisfaction and connect with customers on an emotional level – tapping into their fundamental motivations and fulfilling deep, often unspoken emotional needs. On a lifetime value basis, emotionally connected customers are more than twice as valuable as highly satisfied customers.” - The Harvard Business Review
Why this is important
Emotionally connected customers buy more products and services, visit more often, exhibit less price sensitivity, pay more attention to your brand communication, follow your advice and recommend you more.”
By understanding the customer emotional connection, we know how to help sales teams and organizations build stronger emotional connections with their customers and motive employees and drive behaviors that increase profits.
Next Generation Incentive Strategy and Solutions:
We develop sophisticated incentive strategies and solutions that drive behaviors, tap into emotions and establish relationships
For every dollar spent on incentive travel,
there is a $12.50+ increase in revenue.
Incentive Travel is the single most popular non-cash reward that can increase sales productivity by as much as 20 percent. Additionally travel incentives can educate, improve morale, build team spirit and increase loyalty.
We maximize the effects of a travel incentive program and seamlessly provide the best, most incredible experiences possible. For over 50 years, our travel experts have been creating custom travel experiences that will take your top performers to places they’ve only imagined through programs that could not be replicated.
We design, plan and budget the travel experience including promotions, communications, on-site operations and program management and measurement. We provide experts for every aspect of the program including our global portfolio of destinations.
We manage the travel experience for your participants
Partners, Management and Budgets
Our travel experts and network of partners and suppliers allows us to efficiently and effectively manage programs of all sizes and complexity.
Concierge White Glove Travel
We also provide individual concierge white glove travel programs that give participants an alternative that fits within their schedules, preferences and budgets.
White Glove Concierge services works directly with the travel recipient to plan their own customized travel experience. Using a set budget our Concierge travel team designs each unique and custom experience for a specific recipient.
Meetings & Events
When you bring people together, the goal is to inspire,
educate and motivate.
What a great opportunity to Inspire, Educate and Motivate!
We produce highly effective meetings and events that deliver meaningful results and leverage your investment dollars. Ours meeting are designed to encourage team building and networking through technology and creative thinking.
We make it happen - behind the scenes
Our behind the scenes experts provide a seamless experience by handling every detail from logistics to video production so you and your team can concentrate on the business of doing business.
We are expert planners and managers with thousands of meetings and events. We know the importance of designing and executing a flawless event that meets your Key objectives and stays within budget.
Meeting and event services
Incentives and Recognition Rewards
Team performance increases by 44%
with well-designed incentive programs*
Now more than ever, recognition, rewards and incentives are
the best ways to encourage, engage and energize your employees, partners and customers.
Next Generation Incentives are no longer only for sales.
Today companies need to motivate their entire workforce to ensure everyone feels valued and motivated to engage and support the success of your organization.
We know that by providing your team members a properly designed incentive rewards and recognition program will drive behaviors that support your brand, culture, and business objectives.
These programs encourage, engage and energize your associates, sales teams, dealer and channel partners and customers so they support the success of your organization.
We help you identify and target your largest area of incremental growth, the middle of your organization. Moving the middle drives growth in engagement, brand loyalty and sustainable improved performance throughout the organization while establishing a culture of recognition that will inspire and create positive results.
We develop customized rewards programs that are aligned with your company’s business goals and objectives and utilize the tools that fit your needs. These programs are designed to accommodate hundreds of thousands of participants, for sales incentives, dealer/channel, recognition, safety and wellness programs.
Research & Analysis
Comprehensive tools to provide data and insights
Our Research and Analysis tools collect emotional and cognitive data to provide actionable, straightforward insights on the performance of companies.
The collected data provides an awareness into the expectations of your associates and customers, identifies what works and uncovers disappointment gaps. These insights can then be used to dramatically improve your culture, employee engagement, internal and external communications, and sales strategies.
Fostering a greater common purpose across the entire organization can provide game-changing results.
Our process of collecting emotional and cognitive data provides our clients an actionable and candid vision into their company. We assist our clients in designing a solution to improve company performance by leveraging best practices and developing innovative solutions that drive the company mission through formulated engagement strategies and tactics.
Executive Coaching & Leadership Training
"Without executive coaching or leadership development programs to support them, change initiatives and other major organizational challenges are often met with failure."
The use of coaching and leadership development programs within organizations has grown dramatically in the past few years. Coaching and leadership development has been found to be an effective way to improve employee, team and organizational performance in several ways. Coaching compliments the culture and considerably improved how a company works together leading to a measurable impact on business.
Peerless Performance is dedicated to the success of your overall business. Our approach is grounded in the behavioral sciences. Peerless Performance has experience with successful cultural engineering, performance improvement and employee engagement activities. And to add to that, the use of executive coaching is also an effective component of anyorganizational change initiative to increase employee engagement, achieve organizational alignment and/or improve performance.
Recent studies have found that a number of outcome measures such as career satisfaction, goal-attainment and well-being have been found to increase through the use of executive coaching and leadership development programs. Research findings also point to executive coaching positively impacting organizations and improving ratings of leadership behaviors in organizations that employ executive coaches.
As part of our assessment efforts we provide feedback and recommendations as to the role that executive coaching and leadership development programs can play in the success of your business.
Global Communication Strategies
We help create global communication strategies that are unique and meaningful to each individual and are game changing for the enterprise.
Building communities where top down or bottom up communication is not lost in the middle.
To be effective at communication, regardless of the size of your organization, we all need an enterprise-wide strategy and solution that helps to facilitate clear messaging and the tools to facilitate, track and even measure the effectiveness.
In the assessment phase we will help you understand your communications style, tied back to your culture, the demographics within your associate base or customer base, and the resources and tools that you currently use. With your input we help you craft an overarching communications strategy.
The strategy can be implemented through our HR enterprise-wide solution P3.P3 is a single sign-on portal that drives effective and efficient communication throughout an organization. The platform will drive performance and enhance productivity, by giving each associate access to all the tools they need to be successful with their daily responsibilities, again individually and collectively as a team. The platform will connect to time management tools, Sales Force, Share Point or Teamwork sites, training, all reward and recognition programs, and share the highlights and accomplishments of the day, as well as the company calendar, by groups, divisions or regions, all in real time, all within one portal.
This will give your business a clear advantage and a communication strategy tide back specifically to your organization and culture.